Answering Services are really cost effective ways for businesses to handle after hour calls or when staff are unavailable. Did you know one third of callers to your business will not leave a message if the call is answered by a voice mail? An answering service is more than just someone answering your calls, to your customer, we are your business. Our professional answering service staff will insure your callers are greeted by a courteous and helpful voice and will insure you receive accurate messages in a timely manner.
Inbound Call Center Services
Call Center Services provide a broad spectrum of benefits for many businesses such as technical support and customer service. Our customer service support representatives can field support calls transparently as though they worked directly for your company. Questions can be answered; trouble tickets logged and registration keys can be issued. Our services allow you to make your support available to your customers 24 hours a day, 7 days a week! As a fully web-enabled call center, we can provide this support through the web or through more traditional telephony connections.
Telephone Answering Excellence
Our answering service agents are energetic, efficient and motivated. Their ability to handle client calls as if they were an actual extension of the client’s office is what separates AnswerFirst from the average call center. Our training program is a continuous and essential part of our company’s mandate to provide our clients the best personal communications service. Agents are hired based on experience and skill levels, with a special emphasis on displaying a ” May I Help You ” attitude. Compare us to our competition and you too will see the AnswerFirst difference.
Answering Service Live Operator Rates
Our rates are very simple, we have one. One Simple Rate Plan For Everyone. We do not require large commitments or minimum monthly call volumes. You never have to worry about paying for “unused” calls or minutes and we never bill “overage” for calls exceeding your monthly minimums because we have no minimums. Our base rate covers the administrative costs associated with keeping an account open; ie. staffing, electricity, invoicing your account each month, etc. If we receive no calls to your account during a given month, all you pay is the $20.00 per month base rate. Only when we receive calls to your account are you billed the per minute usage rate. You pay only for your exact usage each month plus the $20.00 base rate.
For more specific information about our rates, please review the Flexible Rate Schedule below. If you’d like more information about Answering Service, then fill out this simple form to download our Pricing and Information Packet.
Looking for more information about Telephone Answering Services?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!