Challenging Customer Service Status Quo

Telephone Answering Service

Welcome to Telephone Answering Service. We offer cost effective ways for your business to handle after hour calls and calls that come in when your staff can’t get to the phone. Did you know that 33% of callers will not leave a message if their call is answered by a voice mail? Our professional staff will greet your callers with a courteous voice and will insure you receive accurate messages in a prompt manner. Remember, an answering service is more than just someone answering your calls, to your customer, we are your business.

Answering Excellence

Our live operators handle your client calls as if they were an actual extension of your office. Our agents are professionally trained, energetic and efficient. Our training program is an essential part of our company’s mandate to provide our clients with the best personal communications service. Our agents are hired based on experience and skill levels and must have a courteous attitude. We also offer catalog order taking, client care, inbound call center, message taking, messaging service and order entry services.

Call Center Services

Our call center services include a broad spectrum of services for many businesses such as technical support and customer service. Our services allow you to offer your customers support 24 hours a day, 7 days a week. Our customer service support representatives can field support calls transparently as though they worked directly for your company. Our agents can answer callers’ questions, create trouble tickets and issue registration keys. We are also fully web-enabled and we can provide support through the web or through more traditional telephony connections. Check our Telephone Answering Service Rates page for more information about our rates. Check our Telephone Answering Service Services page for more info about our service.

  • Free Toll-Free Access From Anywhere In USA
  • No Holiday, Night Or Weekend Charges
  • Free Custom Announcement
  • No Additional Alpha Paging Charges
  • Free Message Archiving
  • Free Voice Logging

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!