Empower Business Growth

Value

  • Pay Only For What You Use

    Our rate insures you only pay for exactly what you use. Didn’t have any calls this month – pay nothing in addition. Don’t get stuck prepaying for a package and paying for unused calls, minutes or units. Never worry again about the higher “overage” fees you have to pay because you exceeded some guessed at number of calls, minutes or units included in your package. With AnswerFirst, you pay only for what you use.

  • Value Added Answering Services

    Are other services offering access to your call recordings as soon as a call is finished? Can you run reports about your account activity any time YOU want? Can you export all your critical message data in .csv format for import into your database? Are your messages archived? Can the call center also process inbound e-mails just as they process inbound calls? Can you do all of these things for no additional cost? These are just a few of the many value added services we offer every client at no additional cost. Give us a try to experience what true value in a call center is.

  • Price Guarantee

    We can offer most any type of rate and usually can match or beat anything our competitors offer.

  • Transparency

    With the ability to access so much your account information in real time through our included Client Web Access web portal, our clients have a unique opportunity to see how we are performing on their account. It need never be a mystery to you again. Our willingness to be open and frank with this information speaks loudly of our desire to forge long term relationships with our clients. While others may snicker at the thought of providing this information to clients, we say give us a try and you too will discover the Telephone Answering Service difference.

Usage Based Billing

Usage based billing is the easiest and most efficient way to spend your dollar with a call center; especially if many of your calls generate revenue.

With Telephone Answering Service you pay a low base rate each billing cycle, much like an access fee.

The base rate provides 24/7 access to our agents, a unique nationwide toll-free number and an unlimited web portal through which instantaneous account information is available.

The low base rate is your only financial commitment; after that you pay-as-you-go and only for what you actually use.

Our per-minute rate is billed in 15 second increments (no rounding to the next minute). Since we bill all of your usage in arrears, you don’t have to try to determine how many calls or minutes you’ll need to use each month and there is never any reason to worry about changing your rate plan or plan size. Our usage-based billing method also eliminates concerns about paying for unused calls or minutes and there are also never any unexpected “overage” fees.

 

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!